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  Terms and Conditions:

Thank you for your interest in our company! We look forward to being of service to you, so let's get the “legal stuff” out of the way so that you can begin the fun process of learning your new language. The information given on our websites is true. These terms and conditions explain the legal framework of the service we provide you. By purchasing language courses from us, you are agreeing to these terms and conditions:

  1. Business name and address, parlance:

    The language courses and related products sold by LearnLanguages24.com are the exclusive intellectual property of Online Media World, which is owned by Udo Gollub and is located at:
    Kühbachstr. 9
    81543 Munich
    Responsible in terms of German Laws §5 Abs. 1 TMG, §55 Abs. 2 RStV und V.i.S.d.P: Udo Gollub. Address: as above.
    The language for all of the terms and conditions of business provided by LearnLanguages24.com is English.
    LearnLanguages24.com and Online Media World will collectively be referred to as “the company”, or in abbreviated form such as “us”, “we”, “our” etc.
    The customer / beneficiary / user / end-user / recipient will collectively be referred to as “the customer”, or in abbreviated form such as “you”, “your” etc.

  3. Prices:

    We reserve the right to change our prices at any time, without warning or notice. Should a special offer be removed, the particular price for the particular products and services offered will no longer be available.
    All prices quoted include all possible taxes and fees. Payment is made as a one-off payment for the stated products and services. No additional costs or fees will ever be incurred by the customer for the purchased products and services.

  5. Validity:

    These terms and conditions are held to be valid at the time an order is placed / products and services are purchased by the customer. Terms and conditions which oppose or deviate from these terms and conditions shall not apply.

  7. Internet security with regard to possible financial fraud:

    Due to the fact that no credit card information or bank account details are given to us, this is a moot point. The customer's financial information is known exclusively to PayPal or Stripe, as determined by the customer's choice of payment using the services of either PayPal or Stripe.

  9. Guarantees:

    LearnLanguages24.com offers a 31 day full-money-back guarantee. This provides the customer with plenty of time to thoroughly scrutinize our language courses. Should the customer be dissatisfied with the purchased courses, products or services for any reason, the customer has the right to a full refund provided that an email stating the desire for a refund has been sent to info@learnlanguages24.com within 31 days of the relevant purchase. LearnLanguages24.com will incur the costs and fees required for the purchase to be processed, as well as for the refund. The customer will receive a refund equivalent to the amount that they paid to us and will incur no costs or fees.
    After cancellation the customer's order information will be deleted. This includes the customer's personal access links, which will no longer be valid.
    LearnLanguages24.com also provides a so called lifetime guarantee, which means that access to the purchased language courses is given to the customer without a time limit. This is not a money-back or financial guarantee.

  11. Disruption to service:

    Although very rare, temporary disruptions to our ongoing service are possible. Access could be temporarily denied for maintenance reasons or a system failure. Please be aware that every possible preventative measure has already been put in place and it is highly unlikely that you will ever notice a disruption to our service. We have placed our language courses with a successful company that specializes in so called cloud servers. They have engineers that constantly monitor their servers. A possible disruption should be resolved within a matter of minutes. In the highly unlikely event that the cloud server company becomes insolvent we can immediately revert back to running our language courses from our own servers. Should a disruption occur, we exclude all liability and will not provide any financial compensation for any inconvenience caused.

  13. Data and privacy protection:

    All customer information that we process and store is done so in full compliance with the provisions of the German Telecom Services Data Protection Law (Teledienstdatenschutzgesetz), the German Federal Data Protection Law (Bundesdatenschutzgesetz) and the European Union General Data Protection Regulation (GDPR). All necessary precautions have been put in place to ensure that the information that you share with us is protected.
    You have the right to the full disclosure, correction, barring and / or deletion of your stored data at any time without charge. The company responsible for data processing is:
    Online Media World
    Kühbachstr. 9
    81543 Munich
    Your name and email address will not be shared with any other company or third party. You can also use our services, insofar as is possible, in anonymity. The data that you provide us is mainly measured in aggregate form and is only person-specific where necessary. For example, we are required by European law to know which country you live in to comply with Value Added Tax laws.
    Our websites use cookies. Viewing / using our websites gives your consent to cookies being used. You will receive a harmless cookie from us when you visit our websites, which is saved to your hard drive for a maximum of three days. Our cookies enable us to provide you with fully-functioning websites and to improve your experience of our websites. Our cookies do not receive any personally-identifiable information. Your privacy remains protected. Normally your browser will accept cookies automatically, but you can change your browser's settings to avoid this if you so choose. However, if you do this you will not have the full use of many websites. (Anti-spyware software should delete undesirable cookies for you.)
    We use standard log files, which are anonymous. We require no personally-identifiable information for our ongoing service or statistical analysis. Your privacy remains protected. We store our customer's progress within a particular language course. This allows our customers to conveniently begin where they last left off, avoiding any possible undesirable repetition.
    We are authorized to allow trustworthy third parties, e.g. Google Analytics, to analyze how our customers use our websites on an anonymous basis so that we can improve our customer service.
    After an order is placed we have the right to send you an email containing your personal access link / links, as well as a digital receipt. We appreciate the right to send you additional emails containing a survey request or information pertaining to an order / potential order. Should you not wish to receive any additional emails from us, you can unsubscribe from our email service at any time by simply sending an email to: info@learnlanguages24.com.

  15. Our digital forum, “Insider Community”:

    Any information or content that the customer posts / transfers / uploads to our digital forum, “Insider Community” shall be considered non-confidential and non-proprietary. We shall have no legal obligations with respect to this information or content and as such the customer agrees that we are entitled to use it in any way we deem appropriate including, but not limited to, commercial and non-commercial use, in perpetuity. We reserve the right to remove or modify any content at any time. The customer agrees that their opportunity to post / upload / transfer content is granted for non-commercial use, designed to educate, inform and / or conservatively entertain; therefore no content that is designed for personal gain / advertising of any kind is allowed.
    At the risk of being personally liable, the customer shall not post / upload / transfer any content or information which is harmful to persons of any age, or is threatening, defamatory, obscene, indecent, seditious, blasphemous, pornographic, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory or offensive in any possible way; or for which you have not obtained all relevant permission, or which violates any legal rights or applicable laws, or which could constitute or encourage behavior or actions that would be considered a criminal offense in any country.
    Furthermore, at the risk of being personally liable, the customer may not post / upload / transfer any malicious software or harmful data including, but not limited to, computer viruses, logic bombs, hacking tools, robots, spiders, data mining tools, offline readers, Trojan horses, worms, harmful components or corrupted data of any kind.
    The customer shall ensure that their registration / access information remains protected and therefore cannot be misused by any third parties. Furthermore, the customer shall endeavor to consistently update their computers with the latest available software.
    We reserve the right to permanently block access to anyone who uses or misuses our digital forum, “Insider Community” in any way that is contrary to its intent to educate, inform and / or conservatively entertain its users.

  17. Changes to products and services:

    Insofar as LearnLanguages24.com offers additional products that carry no fee, such as a product given as a complimentary “bonus”, giveaway or free app; any adjustment, suspension, or removal of these free products can be made without the customer's approval.
    LearnLanguages24.com reserves the right to extend, enhance, alter, temporarily or permanently suspend, modify, remove and / or further improve its websites, products and / or services at any time, without restriction or limitation of any kind.

  19. Disclaimer and release of liability:

    I, the customer, agree to hold harmless the company and/or any employee of the company, in respect of any claim which might arise from any injury, damage or loss whatsoever, whether such injury, damage or loss be caused by a negligent act or omission of any kind or otherwise. I specifically acknowledge that despite the fact that I am aware of the protection of which any applicable laws afford me in relation to injuries, damages or losses suffered in these circumstances, I hereby waive on my behalf, any claims which I may have against the company arising out of any and all possible injury, damage or loss.
    Whilst every effort has been made to ensure the correctness and accuracy of our websites, products and services, we make no claim that the information or content presented on our websites, as well as in our products and services, is correct or accurate. Every language course has been meticulously checked and scrutinized by three separate mother-tongue speakers, to the point that each person cannot find any mistakes. There is no person in the world that can speak as many languages as we have courses, therefore we have no choice but to rely on computers to cross-check for accuracy and correctness, as well as create and maintain our language courses. These computers are only as good as their human programmers, therefore mistakes can occur. However, mistakes are rare indeed. If mistakes occur at all, they usually occur after a system upgrade designed to improve our products and services. We endeavor to make every effort to immediately correct any mistakes that may be found in our products and / or services. This is clearly in everyone’s best interest.
    LearnLanguages24.com and Online Media World, its employees, representatives, agents, affiliates and associates exclude all liability for loss or damage of any kind. This shall include, but is not limited to, any possible type of financial loss and / or resultant damage to any property, whether said property is personal or otherwise, that may occur to you personally or to a third party as a result of access to, or use of, or inability to use, or subsequent and belated results of use of our websites, products and services.
    We maintain the highest standards with respect to all German laws. We are not responsible or liable in any possible way for the practices or content supplied by websites found via a link to or from our websites. A possible infringement of an intellectual property law or any other law was committed without our approval. Should such an infringement occur, we exclude all liability.
    With regard to the creation and presentation of personal websites / media, the customer assumes all responsibility and liability for the way that the information obtained from our websites, products and services is used or misused. Should a link be created to our websites, the customer is responsible for the content of their own websites / media and is required to inform themselves of all relevant intellectual property laws, including but not limited to, obtaining written permission from all relevant owners of the relevant intellectual property for any use of any kind.
    All instructions, tips, webpages, software programs, descriptions, products, graphics, learning materials etc. were designed to the very best of our current ability / knowledge and have been carefully tested. Nevertheless, errors and mistakes can occur. We provide no guarantee, whether implied or implicit, that possible damage, secondary damage or loss will not occur or result through the implementation, appropriation, correct or incorrect use of our instructions, tips, webpages, software programs, descriptions, graphics or learning materials on or from our websites, as well as from our products and services. Should any possible type of damage, secondary damage and / or loss occur or result, we exclude all liability. Furthermore, we exclude all liability for any errors, printing and transfer errors or possible incorrect information supplied on our websites, as well as in our products and services.
    The customer agrees that LearnLanguages24.com and Online Media World can only be held liable for both gross and mild negligence, damage, loss and / or inconvenience up to a maximum of the exact financial amount paid to us by the customer for the relevant products and services. Should causes, reasons or circumstances occur that potentially warrant a greater amount of compensation being owed to the customer, the customer agrees that those causes, reasons or circumstances shall be excluded and deemed irrelevant, therefore ignored by all parties concerned and as such will not be admissible in a court of law. Furthermore, the customer agrees to indemnify LearnLanguages24.com and Online Media World from / against any third party claims.
    Liability for negligence, damage, loss and / or inconvenience may only occur when the agreement obligations and clauses of this contract have been violated. In particular, LearnLanguages24.com and Online Media World exclude all liability for any lost goodwill, profit or any possible type of financial loss suffered by the customer for any reasons whatsoever including, but not limited to, any possible negligence on our part, as well as for any possible defects in, or damage created by, our websites, products and / or services. This shall apply whether said negligence, defects or damage is latent or patent.
    LearnLanguages24.com and Online Media World exclude all liability for any possible direct or indirect damage and / or loss, as well as for all types of secondary damage and / or loss, including, but not limited to, financial, emotional and / or physical losses and / or damage, including death or injury, that may be incurred by you personally, or by a third party, as a result of access to, or use of, or inability to use, or subsequent and belated results of use of our websites, products and services through circumstances within or beyond our control, including, but not limited to, exposure to the Internet or Internet-related software and / or hardware, the overloading of the Internet, cyber-attacks of any kind, acts of war or force majeure.
    All possible current measures within our ability have been put in place to prevent customer information theft. Should hackers / thieves somehow find a way to override our security systems and obtain our customer's names / email addresses / data / information from our computers, the company excludes all liability for the consequences. Should such an attack occur we will inform our customers via email that their data may have been compromised. We will also inform local law enforcement agencies of the attack. We would like to point out that such an attack is highly unlikely as we receive no financial information from our customers. The customer data that we store is similar to the information found in public phone books or public websites. Furthermore, we exclude all liability for the consequences should the customer involuntarily or voluntarily send us their financial information for any reason, for example in an unsecured email which we automatically store on our computers.

  21. Further regulations / clauses / terms and conditions:

    The United Nations Convention on Contracts for the International Sale of Goods (CISG) shall not apply. The laws of The Federal Republic of Germany shall apply. The legal place of jurisdiction for LearnLanguages24.com is exclusively Munich, Germany irrespective of the customer’s / user’s / beneficiary’s nationality or whether the customer / user / beneficiary maintains a residence within Germany or not. All parties concerned agree on the exclusive jurisdiction of the courts located at the place of business of LearnLanguages24.com namely Munich, Germany. Should any provisions of German International Civil Law cause the exclusive application of any other jurisdiction, both the customer and LearnLanguages24.com agree to exclude those provisions.
    If a regulation / clause / provision / term or condition in this contract is or becomes legally invalid, all of the remaining regulations / clauses / provisions / terms or conditions shall still apply and will remain legally binding and unaffected. The contested provision will be replaced by another that most closely matches the intent of the original provision.
    The images and photographs displayed on our websites and products are examples only and may not represent the products or services received by the customer.
    When the customer purchases language courses from LearnLanguages24.com the customer is purchasing a license that grants online access to the applicable courses. All language courses shall remain the exclusive property of Online Media World. The customer shall ensure that their personal access link / links remain protected and therefore cannot be misused by any third parties.
    All websites, products, services and brands shall remain the property of their respective owners, in this case Online Media World and LearnLanguages24.com. All intellectual property rights are reserved. Other than operating our language courses and websites as prescribed by us, no use of our intellectual property or interference with our services, products or websites of any kind is allowed without our express written consent.
    All products and services provided by LearnLanguages24.com are sold in a private capacity to private individuals of legal age and consent, a minimum of 18 years of age being required, irrespective of whether or not our products and services are sold to a company, organization or legal entity; or sold through a broker, salesman, affiliate, representative or another company or legal entity. No commercial use of our products, services and websites may take place without our express written consent.
    Upon purchase of a language course a personal access link is supplied to the customer. The personal access link may be given to a family member or someone else that is personally known to the customer. The personal access links may not, under any circumstances whatsoever, be sold or exchanged in any way.
    The text on our websites, as well as in our language courses and products, is protected by internationally recognized copyright law. Any selling / exchanging of the personal access link / links, or illegal use / transferring / duplication of any of our language courses, products, services or websites in any form whatsoever, or attempts to directly plagiarize the text on our websites, is a violation of international copyright law. Our lawyers will inform local law enforcement agencies of any violations of our rights, irrespective of where said violations occur.
    The customer is expected to take full responsibility regarding our rules and regulations / terms and conditions when using our websites, products and services and to abide by all applicable laws and regulations. By purchasing products and services from us the customer enters into a contract with us that is, and shall remain, legally binding. All rights granted to LearnLanguages24.com and Online Media World by this contract shall not expire should the company-customer relationship be terminated.
    We reserve the right to modify or change any of the terms and conditions / clauses in this contract at any time, without the customer’s / user’s / beneficiary’s consent or approval. Should that ever be necessary, an email will immediately be sent to all known customers notifying them of the changes to this contract, provided that the customer’s current and correct email address has been made available to us. Should the customer not object to the changes within a period of six weeks thereafter, the new contract will be deemed to be accepted. Customers / users / beneficiaries of our products and services that have not made their current and correct email address available to us shall agree that any modifications or changes to this contract may take place without their knowledge, consent or approval.
    Our Privacy Policy is given as a supplement to our Terms and Conditions.
    By purchasing language courses from LearnLanguages24.com the customer agrees to all of the above terms and conditions.

  22. End of Terms and Conditions.

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